Our Quality Policy
Our Quality Policy
Quality is never an accident ; it is the result of high intention , sincere effort , intelligent direction and skillful execution. It represents the wise choice of many alternatives, the cumulative experience of many masters of craftsmanship.
We are committed to the satisfaction of our clients in the services we provide.
Quality Assurance, and how we achieve it.
Quality assurance , when applied to web sites, describes the process of enforcing quality control standards and working to improve the processes that are used in producing the web site and its components, infrastructure and content. When quality assurance is well implemented, a web site should see progressive improvement in terms of both lessening rate of defects and general increase in site usability and performance.
Our quality assurance also involves a closer involvement with defects and their resolution. Quality assurance catches the problems discovered through use of quality control test cases, but also finds problems uncovered through more general site reviews and ad hoc usability and consistency testing. In addition, quality assurance testing finds areas for improvements that may not be defects, but rather opportunities; user input is a great source for such “opportunities”.
The set of problems returned by thorough quality assurance testing is therefore larger than the set found through quality control testing. The handling of this larger set of problems is a major function of QA.
Our process of quality assurance takes an active role in getting problems fixed; demanding schedules for the fixes, explanations for the problems, working to eliminate the type of problem in the future — these are all common actions.
We believe that our client’s involvement in our testing and Quality Assurance is a must.